Tag Archives: Dialogue

Can we choose civility?

Tweets, blogs, personal Facebook pages, websites, commentaries… As individuals we want to stand out and be heard and acknowledged, and have an impact on our world and other people. Unfortunately, angry opinion and rhetoric seem to be gaining ground online. Is it … Continue reading

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Marketing pros: Instead of talking down, listen up

The Harvard Business Review’s website is like Scrooge McDuck’s vault: There is something valuable everywhere you look. One new HBR Blog posting (http://blogs.hbr.org/haque/2010/10/marketing_can_do_better.html) discusses the concept of “listening up” as a marketing initiative. Author Umair Haque, Director of the Havas Media Lab, explains, “Listening … Continue reading

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