Chapter 3, Home Improvements: Electric work

Over the last 3 weeks I’ve had three estimators over to quote the installation of added bathroom outlets. All are licensed electricians, all quoted a competitive price and spoke authoritatively about the job’s technical/code requirements, and all are highly rated on Angie’s List.

That said, it was easy to select the vendor I hired.

He came both times in a vehicle with his company’s name, he and his job assistant wore logoed, uniform shirts, and both were neatly groomed and well spoken. In addition, on the first visit, this electrician left me professionally produced brochures about his company’s services and customer commitments.

In contrast, when the other two electricians came to provide an estimate, they wore  “weekend wear” and arrived in unmarked vehicles.

Who would you have hired?

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