Monthly Archives: January 2011

How do you know if your employees are losing their edge?

As the first baby boomers hit age 65, even those of us on the trailing edge of the wave have to admit we are middle-aged. We may be one of the fittest, most ambitious, most highly educated generations to swim … Continue reading

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What knowledge should be managed?

A recent Harvard Business Review blog post discusses how strategic relevance should be the yardstick for determing what knowledge assets are  important to retain, protect and share. In most companies I have come across, management files and hard drives are brimming with  information … Continue reading

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Should brand loyalty extend beyond purchase behaviors ?

There’s an interesting article on the Harvard Business Review website on the changing expectations for employee brand loyalty,  beyond employees’ buying habits. “… with employment opportunities tight and economic recovery slow, a profound organizational transformation is taking hold. “Loyalty to the brand” is mutating … Continue reading

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Can we choose civility?

Tweets, blogs, personal Facebook pages, websites, commentaries… As individuals we want to stand out and be heard and acknowledged, and have an impact on our world and other people. Unfortunately, angry opinion and rhetoric seem to be gaining ground online. Is it … Continue reading

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